Shipping Policy-Backup

Understanding our shipping policy

🚚 Delivery Policy – ​​Chic Heritage

Processing times:

Orders are typically processed within 1-3 business days.

Delivery times:

•Canada & United States: 3 to 9 business days

•Europe: 10 to 20 working days

•Other regions: 15 to 25 working days

Please note that these times may vary depending on the destination and time of year.

Order tracking:

As soon as your order is shipped, you will receive a confirmation email with a tracking link.

Delivery costs:

Fees are calculated at checkout based on your address. Shipping is free for some promotions.

Delivery problems:

For any questions regarding delivery or a missing package, contact us at info@heritagechic.ca

Importance of Shipping Policy

Our shipping policy

is essential to ensuring that all our customers receive their products quickly and securely. By having a clear policy, we have established clear expectations regarding delivery times. This is crucial to ensuring consistent customer satisfaction. Consumers are looking not only for product quality, but also for reliable service. Therefore, we have designed this policy to meet their needs.

Delivery options offered

We offer several delivery options to fit your schedule. For example, you can choose between standard delivery, which is economical, and express delivery, which is fast. However, it's important to note that delivery times may vary depending on the region. We therefore encourage our customers to visit our website to see the available options. This is done so that each customer can choose the option that best suits them.

Order tracking and returns

An integral part of our shipping policy is order tracking. We provide a tracking number so you can track your package every step of the way. Because we know unforeseen events can happen, our policy also includes clear instructions for returns. If there's a problem with your order, it's easy to return it under our terms and conditions, ensuring peace of mind when shopping.